EzAcDc Shipping Rates
We pay the freight on any order to the lower forty-eight United States.If your new boat wiring is heading somewhere beyond that - or you need expedited delivery - please call (231) 889-7220, send us an email at email@example.com. We will put together a freight quote for you.
How we will ship your new boat wiring products?We will make every effort to ship your new boat parts as soon as they are available. But, please note that while this could be the as soon as the same day that you placed your order, in other cases it could take up to a week or more to get your products on their way to you. You will receive a receipt from us in your email box immediately after placing your order. If you do not immediately receive confirmation of your order, please call us, as your order may not have processed correctly. All orders that ship outside the continental United States, ship via the US Postal Service. If you are shipping to a location other than the 50 United States, Puerto Rico, or Canada, please call us for a shipping rate quote. If your order is shipping outside the continental United States, please allow 6-10 days for your package to arrive. If you would like to receive your boat wiring parts more quickly, please contact our customer service department by emailing firstname.lastname@example.org, or by calling at (231) 889-7220. We would be happy to help you to determine the cost of a faster delivery.
Duties and TaxesDuties and Taxes are the responsibility of the recipient. EzAcDc does not pre-pay duties and taxes for any shipment.
What if you picked the wrong part for your project?Our 30 day return policy gives you plenty of time to consider your purchase and to make certain that you chosen the correct EzAcDc parts for your project. To return or exchange merchandise, please contact our customer service department by emailing email@example.com or by calling us at (231) 889-7220. Your representative will give you a return authorization number. At EzAcDc we take pride in our products and want you to be completely satisfied with your purchase! If you are not completely satisfied for any reason, please return the unmodified merchandise within 30 days of the date it was shipped to you, and we will issue a refund of your purchase price or make the exchange of your choice. Please indicate the reason for the return and the action to be taken (exchange or refund). For your protection, please insure your package for its full value. Unfortunately, we cannot accept parcels sent to us either freight collect, or COD. Customers wishing to make a return are responsible for the costs associated with shipping the product back to our facilities. Once we receive your returned item and it is accepted, your refund or new item will be processed within 7-10 business day. Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Please note that items showing signs of wear or damaged in any way cannot be accepted for return. The returned item must be in saleable condition, meaning it must be in the same condition in which you received it.
What if your new part arrives damaged?If your order is damaged, please contact us immediately. In order for your damage claim to be processed as quickly as possible, please provide us with a photo of the damage so we can work through the proper channels. Please be very careful when opening your EzAcDc packages, as we cannot be responsible for damage caused by cutting open boxes. Wiring, panels, or components that have been cut during unpacking cannot be returned to us for a full refund. Likewise, please be careful when installing your harness, panel, or component. Occasionally, consumers can damage these parts during installation. EzAcDc cannot be responsible for damage caused in this manner.
What if you need to cancel your order?Customers who wish to cancel an order after it has been shipped or while it is in transit are responsible for all shipping costs and fees incurred to cancel or reschedule the shipment plus a 10% restocking fee. Please be aware that we try very hard to ship orders immediately and in most cases orders may be shipped within 24 hours. IF YOU NEED TO CANCEL AN ORDER YOU MUST CONTACT US IMMEDIATELY as you will be responsible for all costs associated with restocking and rerouting the shipment. To return the merchandise, please contact our customer service department by emailing firstname.lastname@example.org or by calling us at (231) 889-7220. Once you have obtained a RGA from our customer service department, please send your merchandise to:
Boat Wiring Store Returns 4853 Joseph Road Onekama MI 49675